• Created a Project Plan for a major Healthcare Authority focused on redesigning its multi-million dollar Disability Management program. The use of mind mapping tools accelerated completion of the planning within 6 weeks, by identifying multi-year work packages focused on process improvements, measuring and reporting outcomes, and developing a team-oriented culture. Detailed timelines, resource assignments and change management and communication planning were documented.
• Developed the business case, vision, and operations plan for a $1.5 million expansion and remodeling of a business school library to create a learning commons with interactive technology and collaborative work spaces; created the first online presence, targeting 2500 undergraduate business students, designed to deliver self-service learning activities, Working 2.0 social media tools and career management resources.
• Conducted a major review of the telecommunications infrastructure of a major educational institution to determine how to transition from a TDM solution to IP enabled telephony for 15,000 users. Developed a comprehensive roadmap reviewing current technology trends, potential vendor solutions, identification of quick wins, recommendations and timeline for a proposed 24 month implementation.
• Developed an e-business strategy for a leading magazine publisher to mirror the company's flagship print publication including a competitor analysis, identification of web best practices and coordination of an internal committee of key stakeholders to identify key business objectives resulting in a reduction of in-bound administrative calls and increased advertising inquiries.
• Delivered an Internet presence for a national surgical company including interactive educational tools, office locator and integration with the client's legacy technology. Significant cost savings realized from streamlined appointment booking and decreased recruitment costs to for new facilities.
• Developed a strategic business plan for a technology start-up targeting an investor audience outlining the company, market, technology, competition, strategy, operational plan and financial projections. Meetings with VC firms secured bridge financing.
• Tailored content for an e-learning DVD for a real estate association to educate realtors on the various contractual elements and obligations to reduce errors and expedite closings.
• Developed a set of sales tools for a fluid handling business including sales messaging, new web site, and marketing collateral to support business development activities targeting new market verticals to increase revenues.