• Developed comprehensive Project and Implementation Plans to guide an 18 month transition, from a decade old software platform, to a web-based CRM tool to increase employee and client engagement for a $200 million operation; Coached executives to lead this critical initiative, conducted stakeholder and gap analysis, and created change management and employee communications strategies.
• Conducted an extensive stakeholder process, in a compressed timeframe, with senior leaders and directors within a medical institution, to identify infrastructure and technology compatibility problems for hundreds of researchers operating in geographically dispersed facilities.
• Created a project plan, in collaboration with an internal project team, to plan for a major PeopleSoft ERP upgrade and introduction of Recruiting Software Solution for an educational institution to define requirements, incorporate current business processes and best practices.
• Formulated an organizational learning plan for an industry leading software company including a benchmark study of industry best practices, identification of learning trends, assessment of training priorities and career path planning designed to increase retention of highly skilled technical employees.
• Designed an innovative employee orientation program and online resource for an early stage software company to engage new employees in the company's mission and provide them with essential workplace knowledge in a concentrated one day format.
• Collaborated on the development of a sales force training program with the Director of Marketing to connect a geographically dispersed sales team and provide ongoing, relevant sales knowledge to drive revenues at a tech company. Training delivered via monthly Webex training sessions and quarterly in person events.